8 Step Change Model ...
Our iceberg is melting by John Kotter and https://pixabay.com/en/ice-glacier-hand-nature-water-2438495/
I just found the following article about John Kotter's 8 Step Change Model on the Daniel Lock consulting webpage https://daniellock.com/kotters-8-step-change-model/, a really detailed description, worth looking at.
Today I got challenged by a new chatbot that is helping the IT service desk to faster support the users. Compared to kids, it is still in the early ages, with a lot of potential to learn and to get smarter quickly. In the mindset of "eating your own dogfood" the IT people are testing the bot before it is used for customer services https://medium.com/production-ready/the-pros-and-cons-of-eating-your-own-dog-food-f76f0ebadbcc. Makes much sense by the way, as there is a lot of room for improvement right now 🤔.
People with a growth mindset believe that they can improve with effort. They outperform those with a fixed mindset, even when they have a lower IQ, because they embrace challenges, treating them as opportunities to learn something new. Travis Bradberry, https://www.inc.com/author/travis-bradberry