Make things better ...
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The title today fits perfectly to a blog post from Seth Godin https://seths.blog/about/ with the same title https://seths.blog/2019/04/make-things-better/. If you cannot make it better, just take the good stuff .
When you are interested in "Design thinking and scaffolding in cultural transformation - Prof. Dave Snowden" a great Youtube video, but you need 66 minutes of your time https://www.youtube.com/watch?v=VX2RZ5Jig4A. Much more details and related work is available from https://cognitive-edge.com/.
We can not control a relationship. We can only contribute to a relationship. All relationships, business or personal, are an opportunity to serve another human being. - Simon Sinek, https://simonsinek.com/inspire-your-people/ .