The IT Strategy roundtable event today
Picture by https://pixabay.com/illustrations/industry-web-network-artificial-4330186/
Most of the time a training class or event like the one today is used to get insights into new content, ideas, strategy, processes, ways of working and/or the state of the market or industry.
Another benefit could be to just get the confirmation that other companies are facing the same issues, are in a similar phase of the transformation journey, are taking similar approaches or as we say in Germany "also boil with water only" 😉. This was the positive summary of one of the participants today and he was really happy about it.
All the sessions I joined today were more or less related to IT Strategy, Innovation and Digital Transformation ("business transformation enabled by technology", as one of the attendees defined it). Below some notes I took during the sessions, in an un-ordered and un-structured way, might have some valuable hints for you:
- Current dilemas
- Speed of change versus keeping the old stuff alive and available for a much longer period of time
- Startup mentality versus implementing the Agile framework in large companies
- Digital and digital transformation has a different meaning for everybody
- In the Tools, Processes
and People triangle
- The speed of change and changing to the right direction counts
- But in the end it is all about people and individuals
- A mindset change is required to a "digital DNA", providing an ecosystem to learn new tools, technologies (supporting e.g. collaboration and mobilization)
- From a company centric to a customer centric approach
- Put yourself in the customer seat, to get a better understanding
- Let your transformation be driven by customer demands, efficiency and product focus
- Provide the best customer experience (CX), make your customer happy and their life easier
- Shorten the customer journey as much as possible, offer automated - self-service processes on demand
- Stay competitive in the market place, it is all about data
- Innovate - Engage - Operate
- Innovate: Run several lighthouse projects with senior management support and a lot of visibility in the company
- Engage: Offer training to get digital experts/agents, build up internal expertise
- Operate: Run the old (existing) and new (coming) IT reliable and successful
In summary a good learning experience during the day, but there is still room for improvement with respect to organization and setup of the event.
- ULTRALEARNING by Scott Young | Core Message https://youtu.be/4xCiHppPfEs
- 5 Big Ideas from Big Magic by Elizabeth Gilbert https://youtu.be/hH4Ati2138Y
- The leader’s secret weapon: Listening https://www.strategy-business.com/blog/The-leaders-secret-weapon-Listening
- 5 LEADERSHIP STYLES – WHICH BEST SUITS YOU? https://leadershipfreak.blog/2019/11/19/5-leadership-styles-which-best-suits-you/
- How Your AI-Driven Recruiting Software Could Lead to Legal Trouble Instead of Better Candidates https://business.linkedin.com/talent-solutions/blog/talent-on-tap/2019/how-artificial-intelligence-and-recruiting-software-could-cause-legal-trouble
- What type of problem-solver are you? https://management30.com/blog/what-type-of-problem-solver-are-you/
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