The IT Strategy roundtable event today

Picture by https://pixabay.com/illustrations/industry-web-network-artificial-4330186/ 

Most of the time a training class or event like the one today is used to get insights into new content, ideas, strategy, processes, ways of working and/or the state of the market or industry.

Another benefit could be to just get the confirmation that other companies are facing the same issues, are in a similar phase of the transformation journey, are taking similar approaches or as we say in Germany "also boil with water only" 😉. This was the positive summary of one of the participants today and he was really happy about it.

All the sessions I joined today were more or less related to IT Strategy, Innovation and Digital Transformation ("business transformation enabled by technology", as one of the attendees defined it). Below some notes I took during the sessions, in an un-ordered and un-structured way, might have some valuable hints for you:

• Current dilemas
  • Speed of change versus keeping the old stuff alive and available for a much longer period of time
  • Startup mentality versus implementing the Agile framework in large companies
  • Digital and digital transformation has a different meaning for everybody
• In the Tools, Processes and People triangle
  • The speed of change and changing to the right direction counts
  • But in the end it is all about people and individuals
  • A mindset change is required to a "digital DNA", providing an ecosystem to learn new tools, technologies (supporting e.g. collaboration and mobilization)
• From a company centric to a customer centric approach
  • Put yourself in the customer seat, to get a better understanding
  • Let your transformation be driven by customer demands, efficiency and product focus
  • Provide the best customer experience (CX), make your customer happy and their life easier
  • Shorten the customer journey as much as possible, offer automated - self-service processes on demand
  • Stay competitive in the market place, it is all about data
• Innovate - Engage - Operate
  • Innovate: Run several lighthouse projects with senior management support and a lot of visibility in the company
  • Engage: Offer training to get digital experts/agents, build up internal expertise
  • Operate: Run the old (existing) and new (coming) IT reliable and successful

In summary a good learning experience during the day, but there is still room for improvement with respect to organization and setup of the event.

• ULTRALEARNING by Scott Young | Core Message  https://youtu.be/4xCiHppPfEs 
• 5 Big Ideas from Big Magic by Elizabeth Gilbert  https://youtu.be/hH4Ati2138Y 
• The leader’s secret weapon: Listening  https://www.strategy-business.com/blog/The-leaders-secret-weapon-Listening 
• 5 LEADERSHIP STYLES – WHICH BEST SUITS YOU?  https://leadershipfreak.blog/2019/11/19/5-leadership-styles-which-best-suits-you/ 
• How Your AI-Driven Recruiting Software Could Lead to Legal Trouble Instead of Better Candidates  https://business.linkedin.com/talent-solutions/blog/talent-on-tap/2019/how-artificial-intelligence-and-recruiting-software-could-cause-legal-trouble 
• What type of problem-solver are you?  https://management30.com/blog/what-type-of-problem-solver-are-you/